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HarborOne Mortgage has recently become aware of a scam that is being perpetrated partially in our name and we don’t want anyone to fall victim to it. If you have you received a USPS package containing a check or money order along with a letter for a money making opportunity that appears to be sent from HarborOne Mortgage you could be the recipient of a scam. Scammers will often solicit potential victims using a check or money order sent to your home. They will request you deposit the funds and return a certain amount of money back. Before you know it your bank will declare the check or money order as counterfeit and you may be on the hook for any money withdrawn from your account or wired to scammers.

HarborOne Mortgage does not employ any third-party services to solicit money making opportunities. If you have received an unexpected USPS package that appears to be from us you can call 800-877-8686 and ask to speak to someone in our Risk Department.


Zillow Reviews


Erin did an awesome job getting me my loan for my house. Quick, & Efficient, she made sure I understood everything, and that received all the discounts that I should be getting.


It was a pleasure to work with Erin as our lender. She explained everything clearly and kept the process moving along quickly. Erin definitely does whatever she can to help her clients.


Thank you Erin..the mortgage process was so smooth and was completed so quickly that it was a stress free process. You were very responsive and helped us through this process.


Erin, I would like to thank you for all your help on all my process for purchasing my new home, it has been a pleasurable experience to have worked with you and with all the people that made my dream came true. To everybody who read this review i just want to say that if you want your dream of own a house come true you need to get in touch with these two persons: Erin Shone at Coastway Community Bank (Lender Processor), Erin will give you the pre-approval and guide you through all the lending process with the bank. ERIN, THANK YOU VERY MUCH FOR ALL YOUR HELP, YOU ARE THE BEST!


I was introduced to Erin back in 2008 by a friend who worked for Coastway Bank. Since 2008 we have successfully been through 6 successful closing. Her calm personality and ability to hit deadlines make her an asset to any investor or firs time buyer!

Subash Manickam

Had a great experience with Erin. She is very easy to chat with and clearly knows her profession's ins and outs. Erin is also a very good person who will look after her client's best interest. In my case, she was very patient to explain each and every step I will definitely use her to get mortgage loans in the near future.


Erin was helpful and knowledgeable both instances when we needed a mortgage. Truly a great experience working with her as she assisted us with all the questions and concerns we had. Thanks Erin.


Erin is a top-notch loan officer, easily the best we have ever worked with in all of our home purchases. Erin was very personable, patient and thorough in determining the best type of loan for our family (and gave us access to loan options that numerous other lenders were unable to identify). Erin stuck with us through a closing process that was delayed through no fault of hers, and tirelessly worked to expedite the process, sometimes calling with an update on a daily basis. Erin got us a great loan at the very best possible rate. Her professionalism, support and tremendous knowledge gave us great comfort through a challenging transition time for our family. Not only would I highly recommend Erin, I would NEVER let any friend of mine use a lender other than Erin. Thanks for all your hard work for our family!!


Erin is a very good people person she listens,explains,makes sure u understands all about the mortgage.Erin is a person who looks out for her clients,and she also works well with the disablitly clients.She works hard to find the best mortgage for her clients.We give her a big thank you for all of her help..Also she is always available,leave her a messag and she returns the call,even after hours.


Erin Shone is hands down the best loan officer I have ever worked with. Erin saved the deal for my husband and I when we were in a very tight situation with our current home. Without her expertise, and constant thinking outside of the box, we would have been renting right now. I cannot say enough great things about her quick response, her professionalism, and her friendliness throughout the entire process. She does what other banks don't even think of doing to get you the best deal possible. I highly suggest her for anyone looking to purchase a home!

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Customer Survey Reviews


[Erin] did an amazing job refinancing [my] mortgage and what an asset you are to the company. I was thrilled at the level of service, skill and ease it took to complete the process. I considered going elsewhere to refinance his mortgage but am happy I choose to work with you and HarborOne.

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[Erin] did an amazing job refinancing [my] mortgage and what an asset you are to the company. I was thrilled at the level of service, skill and ease it took to complete the process. I considered going elsewhere to refinance his mortgage but am happy I choose to work with you and HarborOne. - Frank
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